Question 1

How much does it cost to post a task?

Accepted Answer

Posting a task on Runly is completely free. You only pay when a runner accepts and completes it.

Question 2

Is Runly available across Canada?

Accepted Answer

Yes. Runly is live in 23 Canadian cities, including Toronto, Vancouver, Montreal, Calgary, Ottawa, Edmonton, Winnipeg, and Halifax, and growing.

Question 3

How do I know the runner is trustworthy?

Accepted Answer

Every runner completes identity verification before their first task. You can see their rating, completed task count, and reviews before accepting a bid.

Question 4

When does the runner get paid?

Accepted Answer

Payment is held securely by Runly until you confirm the task is done. The runner only receives payment after you mark the task as complete.

Question 5

What kinds of tasks can I post?

Accepted Answer

Almost anything: parcel pickup and delivery, grocery shopping, sending gifts, home assembly, dog walking, airport drop-offs, admin errands, and more.

Question 6

How quickly can a runner start my task?

Accepted Answer

Most tasks receive bids within 15–30 minutes. Same-day completion is common for delivery and shopping tasks.

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